Starting model
10 users
simple minimums
Security-focused managed IT for rural South Texas
Advanced IT support with a clearer path forward.
Lanternpost IT LLC provides premium managed IT support, cybersecurity fundamentals, cloud administration, backups, and technology planning for rural and regional organizations around San Antonio, Austin, and South Texas.
Support model
Weekday + emergency
clear coverage
Security posture
Built in
not an add-on
CoverageManaged ITCybersecurityBackup planningCloud adminNetwork supportVendor coordination
What we manage
High-tier IT support, explained in plain language.
Our services are organized around the areas that create the most daily friction for growing organizations: support, security, cloud systems, backups, vendors, and practical technology planning.
1
Everyday reliability
Managed IT Support
Business-hours support for the people, devices, accounts, and systems your organization depends on.
- ✦Help desk support
- ✦Device troubleshooting
- ✦User account support
- ✦Vendor coordination
2
Security-first operations
Cybersecurity & Access
Practical protections built into normal IT support: MFA, endpoint protection, access reviews, patching, and safer user practices.
- ✦MFA support
- ✦Endpoint protection
- ✦Patch guidance
- ✦Account access reviews
3
Recovery planning
Backup & Continuity
Backup strategy, recovery guidance, and continuity planning so downtime and data loss are not left to assumptions.
- ✦Backup review
- ✦Recovery planning
- ✦Cloud file guidance
- ✦Continuity recommendations
4
Microsoft 365 & Google Workspace
Cloud Administration
Administration and support for email, users, permissions, licensing, collaboration, and platform configuration.
- ✦User setup
- ✦Email support
- ✦Permissions
- ✦Licensing guidance
5
Connected workplaces
Network & Infrastructure
Support for Wi‑Fi, routers, switches, internet providers, and the infrastructure that keeps offices and rural facilities connected.
- ✦Wi‑Fi support
- ✦Network documentation
- ✦Internet vendor coordination
- ✦Reliability improvements
6
A clearer path forward
Planning & Projects
Technology roadmaps, hardware planning, onboarding/offboarding workflows, and practical guidance for upgrades and vendor decisions.
- ✦IT roadmaps
- ✦Procurement guidance
- ✦Onboarding workflows
- ✦Project scoping
Security command center
Security is part of the operating model, not a bolt-on service.
Lanternpost IT frames daily support around reducing risk: users, devices, cloud accounts, networks, vendors, backups, and continuity. The message stays calm, but the posture is serious.
Identity
MFA, access reviews, onboarding and offboarding discipline.
Endpoint
Device hygiene, patch guidance, endpoint protection support.
Continuity
Backup planning, recovery readiness, and outage preparation.
Operations
Documentation, vendor coordination, and leadership roadmap reviews.
● Identity covered in the support model
● Devices covered in the support model
● Network covered in the support model
● Cloud covered in the support model
Local language, advanced delivery
Built for rural organizations that still need serious security.
Lanternpost IT is for small businesses, clinics, nonprofits, churches, professional offices, shops, trades, and regional teams that need capable technology support without enterprise confusion.
South Texas
San Antonio area
Austin area
New Braunfels
San Marcos
Seguin
Boerne
Fredericksburg
Kerrville
Lockhart
Kyle and Buda
Dripping Springs
Wimberley
Floresville
Pleasanton
Castroville
Hondo
Transparent starting points
Estimate your package by user count.
Pricing starts with the number of people who need support. Enter your organization size and compare packages instantly.
Beacon
Essential managed IT and security fundamentals.
Best for: Small organizations that need reliable support and secure basics.
Starting at
$950/mo
up to 10 users, then $85/user
- ✓Business-hours remote support
- ✓Security-focused onboarding review
- ✓Device and user account support
- ✓Patch and update guidance
- ✓MFA setup support
- ✓Basic documentation
- ✓Vendor coordination assistance
Recommended middle path
Watchtower
Proactive managed IT with stronger security oversight.
Best for: Growing teams and organizations where downtime is costly.
Starting at
$1,450/mo
up to 10 users, then $125/user
- ✓Everything in Beacon
- ✓Priority business-hours support
- ✓Recurring security and IT posture reviews
- ✓User onboarding/offboarding workflows
- ✓Device inventory support
- ✓Network documentation
- ✓Backup and recovery planning review
- ✓Security awareness guidance
Citadel
Premium support, continuity planning, and emergency response availability.
Best for: Organizations with higher operational, security, or continuity needs.
Starting at
$2,200/mo
up to 10 users, then $175/user
- ✓Everything in Watchtower
- ✓Highest-priority business-hours support
- ✓After-hours emergency support within reason
- ✓Quarterly leadership technology review
- ✓Deeper backup and continuity planning
- ✓Security policy and access review support
- ✓Incident response coordination guidance
- ✓Strategic roadmap recommendations
Live estimate
Build a monthly quote
Enter your user count and compare packages instantly so you can understand the likely monthly range before scheduling a consultation.
10
Estimated monthly price for 10 users
$1,450
Base: $1,450 for up to 10
Additional: 0 × $125
Published pricing is an estimate and does not constitute a binding quote. Final pricing depends on environment complexity, locations, compliance needs, security requirements, onsite needs, and agreed service scope.
How engagement starts
A practical path from uncertainty to supported operations.
01
Discover
We learn how your organization works, how many people need support, and where technology is creating friction or risk.
02
Assess
We review users, devices, cloud platforms, backups, access, vendors, and security basics before recommending a plan.
03
Secure
We prioritize practical protections first: accounts, MFA, endpoint hygiene, documentation, and recovery readiness.
04
Support
Your team gets a clear support path for day-to-day issues, onboarding, vendor problems, and system questions.
05
Improve
We help leadership plan upgrades, reduce recurring problems, and make technology decisions with more confidence.
Founder-led trust
Professional IT guidance with direct accountability.
Lanternpost IT is actively involved with businesses and organizations in the local community, bringing hands-on technical experience, security-minded operations, and direct accountability to every relationship.
Founder-led service with direct accountability
Security-first approach to everyday operations
Clear communication for non-technical decision-makers
Questions
Straight answers before the first conversation.
No. Lanternpost IT serves South Texas organizations, with a special focus on rural communities and towns around San Antonio and Austin. Some services can be delivered remotely, while onsite availability depends on distance, scheduling, and the type of work needed.
A user is typically anyone in your organization who needs regular IT support, account access, device support, or security coverage. This may include employees, contractors, volunteers, or staff members who use organization-managed systems.
Standard support is available Monday through Friday, 10:00 AM to 5:00 PM. Emergency after-hours support is available seven days a week, 7:00 AM to 9:00 PM, for urgent issues that affect operations, access, or security. Non-emergency requests may be scheduled for the next business day.
Yes. Lanternpost IT can coordinate with internet providers, software vendors, hardware vendors, and cloud platforms to help resolve issues and reduce the burden on your team.
We approach IT support through the lens of risk reduction: account security, multi-factor authentication, device hygiene, patching, access control, backups, user practices, and clear documentation instead of only reacting when something breaks.
Ready when you are
Get IT support that takes security seriously without making technology harder to understand.
Tell us your user count, location, and what you need help with. We’ll help identify the right support package and next step.